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Legal

Terms & Conditions

Last updated: 2026

1. Orders

By placing an order on CAASE.EG, you confirm that the information you provide (name, phone number, address) is accurate. We reserve the right to cancel or refuse any order, for example due to an unreachable phone number or an undeliverable address.

2. Custom Designs

When you upload an image to design a custom case, you confirm that you own the rights to that image or have permission to use it, and that it doesn't infringe on anyone else's copyright or trademark. We reserve the right to decline printing content that is offensive, illegal, or infringing.

3. Pricing & Payment

All prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise. Payment can be made by Cash on Delivery or securely online by card at checkout.

4. Shipping & Delivery

Estimated delivery times and shipping costs are described on our Shipping Info page. Delivery times are estimates and may occasionally vary due to courier or regional factors outside our control.

5. Returns

Our return and replacement policy for damaged, defective, or incorrect orders is described on our Returns & Refunds page.

6. Changes

We may update these terms from time to time. Continued use of the site after changes are posted means you accept the updated terms.

7. Contact

Questions about these terms? Reach us anytime on our Contact Us page.